Frequently Asked Questions
Everything you need to know about our premium home essentials.
What is the standard shipping timeframe for my order?
Orders typically process within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping varies by destination.
Do you offer a warranty on your home goods?
Yes, we provide a one-year limited warranty on all decor and furniture items against manufacturing defects. Please contact our support team with your order number to initiate a claim.
What is your return policy?
We offer a 30-day return window for most items in their original packaging. Please note that personalized or final sale items are not eligible for returns unless they arrive damaged.
Are your products sustainably sourced?
Sustainability is a core value at Wms&Co. We partner with artisans who use eco-friendly materials and ethical manufacturing processes to ensure our home goods are both beautiful and responsible.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, modifications can only be made within 60 minutes of purchase. Please contact our customer service via live chat for urgent changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Affirm and Klarna.